This Privacy Policy describes how MedDiagnostics ("we", "us", "our") collects, uses, and protects your personal information when you use our website and services. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect the following types of information:
- Personal identification information (name, email address, phone number, address)
- Health-related information you provide for booking or consultations
- Technical data (IP address, browser type, device information, pages visited)
- Cookies and usage data for analytics and service improvement
2. How We Use Your Information
- To provide and manage diagnostic services and appointments
- To communicate with you regarding your bookings, reports, and inquiries
- To improve our website, services, and user experience
- To comply with legal obligations and healthcare regulations
3. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with trusted partners and service providers who assist us in delivering our services, bound by confidentiality and data protection agreements. We may also disclose information where required by law.
5. Your Rights
- Access, correct, or delete your personal information
- Withdraw consent where processing is based on consent
- Object to or restrict certain processing activities
- Lodge a complaint with a data protection authority
6. Cookies
We use cookies and similar tracking technologies to monitor website activity and improve the user experience. You can instruct your browser to refuse cookies or indicate when a cookie is being sent.
7. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal, regulatory, and reporting obligations.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of such websites. We encourage you to review their privacy policies.
9. Policy Updates
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at privacy@meddiagnostics.com.